Utility Billing

NOTICE:

The City of Red Oak City Hall remains staffed and we are working to serve our citizens. 
However, our doors are closed to the public and we encourage all to utilize our online or
telephone methods to conduct business. 
Thank you for your efforts to keep our community safe and healthy during this time.  



Services

This is a service-oriented department that provides:
  • Billing and payment collections for water, sewer, and solid waste services
  • Customer service issue resolutions
  • Monthly meter readings
  • New account set up for water services