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- DEPARTMENTS
- Utility Billing
- Forms & Applications
In order to assist you, we have created this outline of utility billing forms and applications. We hope this will provide any information you need. If you need further assistance, please do not hesitate to call the Utility Billing Office at (972) 617-3638
It is our mission to provide accurate water and wastewater billing information for our customers through a knowledgeable and friendly service staff.
Forms & Applications
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Adjustment Request
Did you have a water leak? If so, you may qualify for an adjustment with a copy of a plumber's bill showing repairs were made. Find out here:
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Automated Payment Authorization
View and fill out this form to make payments to your utility bill automatically.
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Electronic Mailing Authorization
View and fill out the form to receive emails when your utility bill is available to view online.
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Payment Extension
Accounts in good standing that have not had an extension within the past 12 months may qualify for a payment extension of up to 10 days upon approval of management.
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Payment Plan Request
Do you need assistance with your payments for utility services? If so, let us know and we may be able to asisst!
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Service Agreement
Read through this official Red Oak service agreement and sign and date at the bottom when you are through. It's that easy!
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Transfer / Disconnect Request
View and fill out this form to transfer your service or disconnect your service.
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Utility Application
Fill out the Utility Application to have your water service turned on.
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Flencia Brown
Customer ServicePhone: (972) 617-3638
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City of Red Oak
Physical Address
200 Lakeview Pkwy
Red Oak, TX 75154
Phone: 972.617.3638Fax: 469.218.1249