News Flash


Posted on: October 1, 2018

Notification for Rockett Water customers with in the City of Red Oak:

Notification for Rockett Water customers with in the City of Red Oak:


The following information does not affect customers served by the City of Red Oak Water Utilities. This notice only affects those served by Rockett Special Utility District. If you have further questions, please direct them to Rockett Water at 972-617-3524.

We have been notified that beginning October 1st through October 31st, Rockett Special Utility District will temporarily change the disinfectant used in the water treatment process. Rocket SUD will be using free chlorine rather than chloramines during this time period.

What is Free Chlorine?

Free chlorine is a slightly stronger disinfectant than chloramines and may be used to remove more resistant bacteria and viruses that may be found in the water distribution system.

What is Chloramine?

Chloramine is a disinfectant used in drinking water to prevent potential bacteria and viruses in a water distribution system. It consists of a ratio of chlorine and ammonia.

Why Would Chloramines be Used Versus Chlorine for Most of the Year?

While chlorine is an effective disinfectant, using chlorine alone creates byproducts, which are regulated by the US Environmental Protection Agency. The use of chloramines can drastically and cost-effectively reduce byproduct levels.

Chloramine is a better long-term choice because it produces lower levels of disinfectant by-products like trihalomethanes, improves the smell and odor of water (compared to chlorine), and lasts longer in the distribution system to prevent bacterial growth.

When Will the Conversion Occur?

Beginning October 1st and continuing until October 31st.

Will I Notice a Difference in My Water?

Possibly. Some customers may notice a slight change in the taste or smell of their tap water. Free chlorine may have a bit of a bleach odor or smell slightly like water in a swimming pool. Each individual customer has his or her own sensitivity level to the taste and/or odor of free chlorine. Many detect no change at all. The mild chlorine taste and smell is normal and poses no health risk.

Are Free Chlorine and Chloraminated Water Safe?

Yes, both forms of chlorine are effective and safe for people and animals to drink, for cooking and bathing, watering the garden, and for all other common uses. However, precautions must be taken to remove or neutralize chloramines and free chlorine during the kidney dialysis process, in the preparation of water for fish tanks and ponds, and for businesses requiring highly-processed water. A de-chlorination procedure optimized for chloramine removal will work equally well with free chlorine.

People and businesses that normally take special precautions to remove chloramines from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch from chloramines to free chlorine.

Most customers will not need to take any precautions as the water remains safe to drink and is treated according to both state and federal standards.

Kidney Dialysis

Just like chloramines, free chlorine must be removed from water used in kidney dialysis machines. We advise customers who are dialysis patients to call their physicians or dialysis centers if there are any questions.

Fish Owners

Like chloramines, free chlorine is toxic to fish. Fish owners need to remove chlorine, ammonia and chloramines from the water before use with tropical fish. Local pet stores carry water conditioners that remove chloramines and free chlorine. If customers have questions, we recommend contacting their pet store for information and detailed instructions.

Rockett Water..
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