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1. Do I have non-conforming rights? (Grandfathered)

Non-conforming rights are rights given to a property or business owner to continue a use of a property after zoning has changed making that use not allowed. This can happen if an area is re-zoned, annexed, or if the zoning ordinances are amended. Regulations to health, safety, and property maintenance are not exempted by a non-conforming status and must be adhered to. A non-conforming use can not be increased in size. Non-conforming rights can be lost if a use is discontinued for 90 days, structures are removed, or if other specialized conditions are met. If you have questions about non-conforming rights, please call Code Enforcement at 972-576-3414.

2. I feel like I was singled out. Was I?

Red Oak Code Enforcement takes non-discriminatory enforcement of city ordinances very seriously and strives to ensure that every citizen is treated fairly. Sometimes, however we are unaware of a similar problem close to you. If you feel you were singled out, please let us know by calling Code Enforcement at 972-576-3414.

3. I received a letter or a notice on my door. (Notice of Violation) What do I do?

If you received a Notice of Violation in the mail or on your door you are being notified of a problem at your property. This is not a citation and there is no fine. However, to prevent further action by the city please take the corrective actions stated on your notice. If you are unsure what you need to do, need more time, have questions, or feel the notice was issued in error please call Code Enforcement at 972-576-3414.

4. I received a seizure warning on my vehicle. What do I do?

If you have received a seizure warning it is imperative that you take immediate action to do one of the following:

Move the vehicle into the garage
Reassemble and repair the vehicle and obtain current inspection and registration certificates.
Remove the vehicle from the property to a repair facility, indoor storage facility, or a salvage facility.

Failure to remedy a junked vehicle will result in a seizure of the vehicle.

SEIZED VEHICLES ARE SOLD FOR SALVAGE AND CAN NOT BE REDEEMED.

If you have questions about your vehicle, please contact Code Enforcement at 972-576-3414.

5. I was issued a citation or received one in the mail. What do I do?

If you received any letter, or posting on your door that is titled "Notice of Violation" you have NOT received a citation. Please see our FAQ on Notice of Violation. If you have received a citation, there will be instructions attached on how to pay the window fine or schedule a court date. If you have questions about how to pay or set a court date, you may call the Red Oak Municipal Court at 469-218-7700. If you have questions about a code enforcement case on your property, call Code Enforcement at 972-576-3414.

6. My sign is gone. Did the city take it?

If you did not obtain a permit for your sign or placed it in the right-of-way, it is possible that Code Enforcement removed your sign. Typically, off-premise non-political signs that have an estimated value of less than $100.00 are immediately disposed of. Signs with an estimated value of over $100.00, political signs, and signs adjacent to the business for which they advertise are stored for 10 days to give the owner a chance to claim them. After 10 days the signs are disposed of. Sign are released upon payment of a $25.00 per sign impoundment fee. To find out if your sign has been impounded call 972-576-3414 or in person at 411 W. Red Oak Rd.

7. Where do I get a permit?

All permits for construction, signs, garage sales, vending, health (food service), and certificates of occupancy can be obtained Monday - Friday 8:00am - 5:00pm at the Public Works Building 411 W. Red Oak Rd.