Establishing Service

Utility Billing Set UpWater & Sewer

Service can be established at the Municipal Center located at 101 S. Live Oak St. or online at To establish service the City of Red Oak requires the following:

Note: Service requests received prior to 3:00 pm are eligible for same day turn on. The city does not require you to be at the service address when activating service. Occasionally, a faucet is left on. In order to avoid water damage in these circumstances, the city will unlock the meter but leave it turned off.


To disconnect or transfer service:

Complete a Transfer / Disconnect Request Form. All disconnect requests must be in writing. Please note there is a $15 fee for transfers.

Garbage / Recycling

The city provides garbage and recycling services to its residential customers. Each residence is provided one 90 gallon garbage tote. Recycle bins are available by request. To schedule brush or bulk item pickups, please contact Public Works at (972) 576-3414 or IESI at (972)937-8836. Weekly pickup runs between 7:00 am - 7:00 pm as follows:

Garbage Pickup East of Hwy 342
Garbage Pickup West of Hwy 342