Payment Options

The City of Red Oak offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs.

In-Person or By Mail

Cash, check, money order, credit card and debit card payments are accepted at the Utility Billing Office in City Hall. After-hours payments may be deposited in the outside drop box on the East side of the building by the drive-through. Payments can be mailed to:

City of Red Oak
P.O. Box 393
Red Oak, TX 75154

Recurring Automatic Bank Draft

Download the Automatic Bank Draft Authorization Form. Email completed form to ub@redoaktx.org.  

Recurring Credit Card Draft

Enroll online.

Online Payment

You will need your account number and pin number and your credit card or debit card. Please note there is a 1% processing fee. Make an online payment now.

Phone Payment

Call 972-617-3638 to reach our customer service representatives. You will need your credit card or debit card. Please note there is a 1% processing fee.

Call 855-371-8720 to access our 24-hour self-service payment system. You will need your credit card or debit card. Please note there is a 1% processing fee.