FAQs • Red Oak, TX • CivicEngage

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How do I get my trash or recycle cart replaced if it is damaged or has normal wear and tear? Does it cost anything?

Please call CWD at 972.392.9300, Option 2. There is no cost for a replacement unless the damage was caused by a fire.

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CWD Garbage Collection

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1. How do I get garbage collection at my residence?: Contact billing at (972) 617-3638 to set up the garbage account.

2. How do I get my trash or recycle cart replaced if it is damaged or has normal wear and tear? Does it cost anything?

Please call CWD at 972.392.9300, Option 2. There is no cost for a replacement unless the damage was caused by a fire.

3. How do I get a special pickup for extra items or non-compliant items?: Call CWD Customer Service at 972.392.9300, and request an estimate for a special pickup. Estimates are free.

4. I see I can put out up to two (2) cubic yards of bulky waste. Can you give me an idea about how much that would be?: Certainly! A good rule of thumb is that a cubic yard is about the size of a washer or dryer. So, two (2) cubic yards would be about a washer and dryer side by side.